They get the job done,
not just the conversation.
They plug into your CRM, online store and payment systems to check stock, take payments, manage bookings and log every task, so your team can focus on the work that genuinely needs human judgement.
30 minutes to see how a digital employee would work in your business.
Technology takes action.
Your team brings human judgment.
Choose a demo to see how it works
One conversation.
One complete workflow.
And when needed, a person takes over.
Your AI agents hold natural conversations on WhatsApp, social media, phone or your website. They understand text, voice notes, images and documents, and get the work done inside your systems.
A chatbot stops at answering questions or passing customers on. An AI agent can look up information, take payments, manage bookings and log every interaction. When a case calls for human judgement—or a customer asks to speak to someone—it hands the conversation to a person on your team with the full context.
Conversations carry over between channels: if a customer starts on Instagram and moves to WhatsApp, the agent picks up where they left off.
Select a role to see what it can do
Answers product questions, checks stock and price, sends the payment link and confirms the order.
Handles multiple conversations at once using your knowledge base. When a case needs human judgement, or the customer asks, it passes it to a person on your team with full context.
Contacts customers proactively, negotiates payment plans within the limits you authorise and collects payment in the same chat.
Checks your live availability, books and reschedules appointments, and sends reminders so nobody forgets.
Logs the request, gathers photos and a description of the fault, books the visit and tells the customer when the technician will arrive.
Guides customers through sign-up step by step, collects documents via chat or photo and fixes errors on the spot.
Validates documents and biometric data and approves each case against your criteria.
Your sales reps send a WhatsApp voice note after a visit, and the assistant updates the CRM for them.
Technology that works with you
The platform we implement combines models from OpenAI, Anthropic, Gemini and DeepSeek with automation and connections to your systems. UVTeam configures this toolkit around the work your business needs.
Explore integrations
UVTeamDigital employee
OpenAI
Claude
Gemini
DeepSeek
n8nWorkflowsUnderstand messages, audio and documents to bring context to each task.
Connect steps and tools with n8n and workflows tailored to your operation.
Read and update your CRM, ERP, calendar or online store within the permissions you define.
Models and connections are configured for each project.
Replying is just the start. An AI agent sees the job through: it checks your systems, completes the task and logs it, just as your best team member would.
It connects to what you already use, from SAP or Salesforce to a simple Excel sheet, without changing how you work. It also runs on the leading AI models on the market, choosing the best fit for each task.
Explore a workflow
A customer asks about a product; the agent checks stock, takes payment and confirms shipping.
E-commerce · Payment gateway · ERP
Salesforce, HubSpot, GoHighLevel, Clientify
SAP, Odoo, Google Workspace, Excel
Shopify, VTEX
Stripe, Visa, Mastercard, Getnet, Wompi
Meta, Twilio, Freshworks, Respond.io
AWS, n8n and custom workflows
Context stays with the customer.
Including when your team takes over.
An orchestrator agent greets the customer and routes them to the right specialist (sales, payments or support), each with its own knowledge, tools and goals.
Customers pay without leaving the chat: no redirects, no switching apps. They type “I’d like to pay my instalment” and the agent works out the amount, takes the payment and sends the receipt.
We tailor each AI agent’s voice, accent, tone and boundaries to your brand, with clear rules for handing conversations over to your team.
European Spanish, Latin American Spanish, Catalan, English, French and Portuguese.
Tone, level of empathy and persistence, set per role.
It knows your services, your policies and what it can and cannot promise.
Scripts, targets and escalation rules, agreed with you.
Customer service
Select a channel to preview its style.
Hi, my order hasn’t arrived yet. Can you tell me where it is?
Let me check. Your order shipped yesterday and will arrive tomorrow before 2 pm. Here’s your tracking link.
No code, no lengthy projects. You tell us how you work today; we take care of the setup.
We look at how customers reach you, your volumes and which process will have the most impact first.
Tasks, goals, rules and limits. It’s tested before it speaks to any customer and only goes live once it’s ready.
Your CRM, online store, calendar, payments and the channels you already use. Nothing has to change.
It launches with agreed targets, we refine it using real conversations, and you can extend it to more roles.
UVTeam gives companies, SMEs and independent professionals the support team they need without the burden of hiring, through remote, flexible and efficient solutions.
We operate from Barcelona, Bogotá and San Francisco, building on conversational AI technology backed by programmes such as NVIDIA Inception and Mastercard Start Path. We configure it for your business, deploy it and support you every step of the way.
A chatbot answers questions; an AI agent does the work. It checks stock, takes payments, makes bookings and logs everything in your systems, through natural conversation on every channel.
What they dislike is waiting, or getting stuck in an automated menu. Your AI agent speaks with a local voice and accent, in your brand’s tone, and hands over to a person with full context when needed.
Every AI agent follows business rules, limits and escalation guidelines agreed with you. It’s tested before it speaks to customers, including for safety, and only goes live once it’s ready. After launch, we review conversations and fine-tune it.
Integration is straightforward and requires no coding. Your AI agent can be up and running within 48 hours. It connects to Salesforce, HubSpot, Shopify, SAP, Odoo, Stripe or Google Workspace, and even an Excel sheet. We can start with a single process.
It complies with GDPR, encrypts data in transit and at rest, isolates each client’s information and aligns with standards such as SOC 2 and ISO/IEC 27001. If you have specific requirements, we’ll review them with you.
It takes on repetitive work and covers the hours when nobody is available, so your team can focus on what adds the most value: complex cases, customer relationships and larger deals.
Leave your details and tell us what you’d like to delegate. Our team will review your request and get back to you by email.
sales@uvteam.co
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