Legal notice, privacy and cookies
Legal notice
This legal notice governs access to and use of the website uvteam.es (the “Website”), owned by UVTeam. Accessing the Website makes you a user and implies full acceptance of these terms.
1. Company details
In accordance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following details are provided:
| Owner | UVTEAM ESPAÑA S.L. |
|---|---|
| Tax ID | B72814940 |
| Registered address | Pl. de Catalunya, 9, Eixample, 08002 Barcelona, Spain |
| Telephone | +34 680 247 697 |
| marketing@uvteam.co | |
| Company registry | Barcelona Commercial Registry — Volume 48601, Folio 133, Sheet B 589611, Entry 1 |
| Deed | 2820/2022, dated 28 November 2022 |
| Activity | Business process outsourcing services and AI-based digital employees |
2. Purpose
The purpose of the Website is to present UVTeam's services and make it easy for interested parties to get in touch. UVTeam reserves the right to change the presentation, configuration and content of the Website at any time, and to suspend access temporarily for technical or maintenance reasons.
3. Terms of use
Users agree to use the Website in accordance with the law, good faith and this legal notice, and not to use it for unlawful purposes or in ways that harm the rights and interests of third parties. In particular, users agree:
- Not to introduce or distribute unlawful or defamatory content, or content that infringes third-party rights.
- Not to introduce programs, viruses or any element that could damage UVTeam's systems or those of third parties.
- Not to attempt to access restricted areas or to carry out actions that disrupt the normal operation of the Website.
- To provide accurate information in the contact forms.
4. Intellectual and industrial property
All content on the Website — including but not limited to text, photographs, graphics, images, icons, trademarks, trade names, design and source code — belongs to UVTeam or to third parties who have authorised its use, and is protected by intellectual and industrial property law.
Its reproduction, distribution, public communication, transformation or any other form of exploitation, in whole or in part, is prohibited without UVTeam's prior written authorisation. Any third-party trademarks and trade names shown on the Website belong to their respective owners and are cited solely to identify them or to describe technical compatibility.
5. Limitation of liability
UVTeam does not guarantee that access to the Website will be free of interruptions or errors, nor that its content will be permanently up to date, although it will use its best efforts to avoid such issues and to correct them once it becomes aware of them.
The information published is for information purposes only and does not constitute a binding offer or professional advice. UVTeam will not be liable for decisions taken on the basis of that information, nor for damages arising from the user's use of the Website.
6. Third-party links
The Website may include links to sites operated by third parties, such as meeting-booking platforms or social media profiles. UVTeam accepts no responsibility for their content, policies or practices, which are the sole responsibility of their owners.
7. Governing law and jurisdiction
This legal notice is governed by Spanish law. For the resolution of any dispute arising from access to or use of the Website, the parties submit to the courts of Barcelona, unless applicable consumer legislation establishes a different jurisdiction.
Privacy policy
UVTeam processes the personal data you provide transparently and in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
1. Data controller
| Controller | UVTEAM ESPAÑA S.L. |
|---|---|
| Tax ID | B72814940 |
| Address | Pl. de Catalunya, 9, Eixample, 08002 Barcelona, Spain |
| Privacy contact | marketing@uvteam.co |
2. Data we process
We only process the data you provide voluntarily. Through the form on this Website we collect:
- Company: the name of the organisation you are writing from.
- Email: the address we will use to answer your request.
- Description of your enquiry: the tasks or processes you want to delegate.
If you contact us by telephone, WhatsApp or email, we will process the data contained in that communication. If you book a meeting through the scheduling platform, the data you enter there will be processed as set out in section 6.
3. Purposes and legal basis
| Answering your information request and replying by email | Consent of the data subject when submitting the form (Art. 6(1)(a) GDPR) |
|---|---|
| Managing the pre-contractual relationship and preparing a proposal | Performance of a contract or pre-contractual measures at the data subject's request (Art. 6(1)(b) GDPR) |
| Managing the scheduling of requested meetings | Consent of the data subject (Art. 6(1)(a) GDPR) |
| Complying with applicable legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
We do not use your data for profiling or for automated decisions with legal effects. We do not send marketing communications unrelated to your enquiry unless you expressly authorise us to do so.
4. Retention period
We keep contact-request data for as long as necessary to handle your request and follow up on the last interaction, unless you ask us to delete it sooner. If the enquiry leads to a contractual relationship, the data will be kept for the duration of that relationship and thereafter for the applicable statutory limitation periods for tax, accounting and civil matters.
5. Recipients
We do not disclose your data to third parties except where legally required. We do work with providers acting as data processors, with whom the corresponding agreements under Article 28 GDPR have been signed:
| Website hosting | Dinahosting |
|---|---|
| Contact form processing | Formspree, Inc. |
| Meeting scheduling | Calendly, LLC |
| Corporate email | Microsoft (Microsoft 365 — Outlook) |
6. International transfers
Submitting the form and booking a meeting may involve data being processed by providers outside the European Economic Area. In that case, transfers rely on the safeguards set out in Chapter V of the GDPR: an adequacy decision of the European Commission where applicable, or the standard contractual clauses approved by the European Commission together with any necessary supplementary measures.
If you prefer not to use these tools, you can send your request directly to marketing@uvteam.co or by telephone.
7. Your rights
You may exercise your rights of access, rectification, erasure, restriction of processing, objection and portability at any time, and withdraw any consent given, by writing to marketing@uvteam.co stating the right you wish to exercise. We may ask for a copy of an identity document to verify your identity.
If you believe the processing does not comply with the applicable rules, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Information security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration, and we work with security and data protection processes adapted to each market in which we operate.
9. Minors
UVTeam's services are aimed exclusively at companies and professionals. We do not knowingly collect data from children under 14; if we find that such data has been provided, we will delete it.
10. Accuracy and updates
Users warrant that the data they provide is accurate and undertake to notify us of any changes. UVTeam may update this policy to reflect regulatory or operational changes; the version in force will always be the one published on this page.